contact information

We pride ourselves on being open and accessible. Feel free to contact us with any questions, comments or concerns.

You can reach us:

By Email
Please use the email address assigned to your concern. This will help us respond more efficiently. We will respond to you via email, unless you include a phone number in your message.

• Member service questions and all other inquiries: memberservice@lfcu.org
• MasterCard account questions: mastercard@lfcu.org
• Other lending questions: consumerloans@lfcu.org
• e-Access account questions: eaccess@lfcu.org
• Mortgage-related questions: mortgage@lfcu.org

Note: Emails from members are not secure. Please do not include confidential information like social security numbers or account numbers when emailing Lafayette.

By Phone
You can call our Member Service Representatives at any time during business hours. Or you can send us a fax 24/7 (be sure to include your contact information).

If you need to report a lost/stolen MasterCard or Access debit card, please call
1-800-654-7728.

Executive Office
Phone: 301-929-7990, Fax: 301-929-8942

Cabin John Financial Service Center
Phone: 301- 983-4016, Fax: 301-983-4019

Columbia Heights Financial Service Center
Phone: 202-518-8137, Fax: 202-518-8138

Kensington Financial Service Center
Phone: 301-929-7990 or 800-888-6560, Fax: 301-929-0435

Jack Welty Financial Service Center
Phone: 202-682-0600, Fax: 202-682-0682

SBA Financial Service Center
Phone: 202-488-4414, Fax: 202-488-4894

By Mail
Our primary mailing address is:

Lafayette Federal Credit Union
3535 University Blvd. West
Kensington, MD 20895

You can also send correspondence to any of our branch locations.

By Instant Feedback
To send us your comments and suggestions regarding this website, or any other aspect of member service, please click here.

Thank you for helping us serve you better!