We utilize several tools designed to protect our members from identity theft. We offer programs like our Account Alerts and Mastercard® Fraud Detection. We also:
This new email and text alert feature is a part of online banking and our mobile app. Members are able to sign up for email or text notifications that will allow you to better monitor your accounts. You can set up alerts that will notify you when you have a low balance, an overdrawn account, password changes, and many other account notices. This is a great tool to help you monitor the activity in your Online Banking accounts.
Mastercard® operates a sophisticated, multi-level fraud monitoring system to protect cardholders from data compromise and fraud. The system continually monitors accounts for atypical patterns of activity that are consistent with fraud. If fraud or a security compromise is suspected on a Mastercard® card account, Mastercard®works with the card issuing bank to monitor the account closely for unusual activity and notify the cardholder.
Never give out personal or financial information over the telephone unless you know EXACTLY whom you're dealing with. If you have doubts about who's on the phone, disconnect the call and call back a confirmed number.
1-800-525-6285 | www.equifax.comOpens in New Window
P.O. Box 740241, Atlanta, GA 30374-0241
1-888-EXPERIAN (1-888-397-3742) | www.experian.comOpens in New Window
P.O. Box 9532, Allen, TX 75013
1-800-680-7289 | www.transunion.comOpens in New Window
Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790
The FBI investigates fraud scams and offers more tipsOpens in New Window to help prevent you from becoming a victim of one of these scams. If you are a victim of one of scams the FBI investigates‚ report your case using the FBI Online Tips FormOpens in New Window or by contacting your nearest FBI US officeOpens in New Window or overseas officeOpens in New Window.
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