What can I do if I am the victim of credit card fraud?

Dispute fraudulent charges directly using Online Banking by going to Cards > Manage Card, navigating to the transaction you want to dispute, and clicking on the arrow next to the charge, and clicking on “Report an Issue”.

You can also immediately notify us of the unauthorized use by calling 866-820-2904. if you are outside of the U.S., please call +1 636-722-7111 collect. An affidavit will be mailed to the address on record and must be returned per the enclosed instructions. Transactions must be reported within 60 days of the statement period in which the transaction occurred.