Contact Us
We’re here for you.
Our Member Service Representatives are available to help you with your personal or business banking needs.
Reach out to us Monday through Friday, 8:30 a.m. – 4:00 p.m. or use our automated system 24/7.
What if I lost my card or think I’ve experienced fraud?
Call the appropriate phone number:
- Debit Card Services: 1 (888) 918-7802 or, if outside of the U.S., 1 (636) 722-7111 collect
- Credit Card Services: 1 (866) 820-2904 or, if outside of the U.S., 1 (636) 722-7111 collect
Keep your information secure.
Contact us via Online Banking, by phone, or by email, and a Member Service Representative will get back to you as soon as possible.
What information can I email?
Please DO NOT send an email that includes:
- Account numbers
- Social Security numbers
- Other account or sensitive information
What if I need to send sensitive or account information?
Please log into Online or Mobile Banking and submit a secure message, schedule an appointment at one of our locations, or give us a call at 1 (800) 888-6560.
Secure messaging and more with Online Banking
Use our online and mobile banking tools to check balances, pay bills, transfer funds, chat with us, send secure messages regarding your account, and more.
Federal Holiday Schedule
Our offices are closed on the following holidays. (ATM, Online Banking and Audio Response service will still be available on these days.) The Call Center is open 24 hours a day, 7 days a week for continued service during branch closure. Simply call: +1 (800) 888-6560 or (301) 929-7990 to speak to a representative.
2025
Wednesday, January 1 — New Year’s Day
Monday, January 20 — Birthday of Martin Luther King, Jr.
Monday, February 17 — Washington’s Birthday
Monday, May 26 — Memorial Day
Thursday, June 19 — Juneteenth National Independence Day
Friday, July 4 — Independence Day
Monday, September 1 — Labor Day
Monday, October 13 — Columbus Day
Tuesday, November 11 — Veterans Day
Thursday, November 27 — Thanksgiving Day
Thursday, December 25 — Christmas Day
Thursday, January 1 (2026) — New Year’s Day
Contact us
Lafayette Federal Credit Union
2701 Tower Oaks Boulevard
Rockville, MD 20852
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