See what members have to say about Lafayette Federal, and share your own story!
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I joined LFCU when I was 16 years old as a dependent of a USAID foreign service officer. I opened my first savings account with money earned from part-time jobs. Since then there have been a lot of firsts with Lafayette including my first checking account, car loan and mortgage application. In a relationship that has spanned almost 4 decades, the country and the world, LFCU has supported me and my family with all of our financial needs. Thanks LFCU, I think I'll be staying for life!
My boyfriend started this account back in the 70s! Here we are married 45 years and we still depend on LFCU. Bought the engagement ring, paid for the babies, got the mortgage, enjoying for retirement trips. Thanks LFCU.
LFCU has been a lifesaver. I originally had a mortgage on my home with Merrill Lynch (ML). Although ML gave me a mortgage, they not only reserved the right to foreclose on the loan if I defaulted, but they also took an additional security interest on my actual ML account! This means that ML could have foreclosed and/or liquidated my brokerage account with them. After a few years, I had enough and moved over to LFCU. The transition was painless, worry-free and there was no double-dealing! I've been a loyal member since 1988, and plan to be one forever. The LFCU folks are always friendly, helpful and courteous. Thanks a million!
First of all CONGRATULATIONS to you Lafayette Federal Credit Union! I have been a member of Lafayette Federal Credit Union for approximately 30 years. I have never received anything but professional and sincere service over the years. No matter what my issue was, Lafayette was always just a phone call or step away. Purchased my daughter's first car as a gift for graduation, with a loan through LFCU. Also, a second loan for down payment on my condominium. I tell all my friends and family: stop, look, listen, and run to Lafayette, you will be glad you did! Thank you Lafayette for being an important part of my financial life!
I moved to Washington, DC in 1994 to take a position with the Peace Corps. I was so fortunate to learn that Peace Corps staff were eligible to become members of LFCU. After a few years in Washington I was ready to purchase a condo in Arlington and approached LFCU about obtaining a mortgage. My previous experiences with mortgages from a bank had been slow and difficult to understand with high interest rates. With LFCU I was so pleasantly surprised the process was much easier, the staff was much more responsive and friendly and, most importantly, the fixed rate mortgage rate was so much lower than I could have received from a bank.
I've been a member of LFCU since I joined USAID in 1987 and I plan to remain a member until I die. LFCU has seen me through overseas assignments when we still did business by cable until the present electronic age. They financed my first car and all three subsequent cars, including one I bought last month. LFCU has seen me through accidents, in both West Africa and the US, lost storage, home B&Es in Budapest (twice), and many other fiascos, and have always been there to give advice and help. My mother became a member and LFCU staff were very helpful when it came time to settle her estate. Always kind and going the extra mile.
I joined LFCU in 1976, upon coming to USAID, and was fortunate to win the top door prize in the first annual meeting I attended, in 1977. Since draft accounts were first offered in 1981, I direct deposited my salary check until I retired, and we now have our annuities direct deposited. Our daughter still uses the account we opened for her as a six-year-old for direct deposit of her salary, and we have established savings accounts for our granddaughters to help them develop values of thrift and deferred gratification. We look forward to LFCU continuing to effectively provide for our financial services needs throughout our retirement.
I joined USAID (then AID) in 1963 and in 1964 became a Lafayette member. Lafayette financed our first new car and was our stateside account when we were in India. Later, our savings account with Lafayette provided the down payment on a house, and now our certs and checking account are part of our retirement. Keep up the great and friendly service!
I joined Lafayette Federal Credit Union at a time when I needed them the most. It was smack during the last recession and the Occupy Movement. I had been laid off my position at a nonprofit where I was doing what I love. I was out of work and still wanted to make a difference even though my finances were tight and life was precarious. I decided to divest from two major banks. I closed my accounts and opened new accounts at Lafayette Federal Credit Union. It was one of the best financial decisions I have ever made. Even though I relocated to NYC I still bank with Lafayette.
Lafayette Federal has been my trusted credit union for the last 34 years, providing for me while I served both overseas and here in the United States! You have helped me to plan for the future, finance mortgages, fund my business start-up, and save for retirement. Thanks for being my bedrock as I now look forward to enjoying this next phase of my life!
I’ve been a happy customer of Lafayette Federal Credit Union for 12 years. I had been banking at [Big Bank] for years, but during the 2008 financial crisis I realized the enormity of their corruption and disregard for their customers. I decided to take my banking business somewhere that I could trust. I was grateful to find LFCU and appreciate the fact that they are a local financial institution that invests in our community. My banking experience with LFCU has been very positive from customer service to my automobile loan to online banking. Because of this I’ve recommended LFCU to several friends and my brother who are now customers!
I have been a member for over 24 years at the SBA Financial Service Center at 409 3rd Street SW. Over the years and staff changes, all of whom I've gotten to know and some I have seen since they left the SBA branch, despite the staff changes there is one thing that remains constant - great customer service. There has never been a time when I was not treated professionally, with courtesy, and with a smile. I've also had the occasion to call the main office and have always received the same level of professionalism and courtesy that I receive at the branch. Keep up the good work!
As you celebrate your 85 year anniversary, I commend the leadership and the staff of LFCU, particularly those I've worked closely with since I became member in 2001. I still remember the face of the young lady called Abbey who welcomed me in her office in DC. The best customer service I received that day continues to date with others, Ms. Dawn, Ms. Denise, and Jermaine for the loan to buy my condo. I cannot remember all the names. I live and work overseas but any time I reach out to LFCU, there’s always a cheerful professional voice that welcomes me and my issues have always been resolved in timely. CONGRATULATIONS & HAPPY 85th BIRTHDAY!
It's not about me but it's about you (Lafayette Federal Credit Union Staff)! The warm smiles and the great customer service. Even when I am having a rough day and I go to make my deposits as I am greeted upon my arrival the staff knows me by name and always check to see how my day is going. I really appreciate the excellent customer service you really know how to turn my day around. Always going the extra mile to assist me with any issue or concern I may have. Thanks for making it about me at the end of my visit!
Lafayette’s values stood out to us from the beginning. We wanted to work with a financial institution that not only rose to the occasion for our business but also one whose community values align with ours. The quality of their business services and financing capabilities have proved to match the quality of those values since we opened our accounts almost ten years ago. Lafayette is a perfect match for us!
The staff at Lafayette Federal Credit Union are always available for you. They have been with us every step of operating our business and bend over backwards to make sure what’s needed is done. We love that we know who to call and that our questions are answered with enthusiasm and expertise.
Aside from the wide variety of services to choose from, Lafayette differentiates itself by the level of service it provides. We are a small business in the Washington, DC area but that in no way defines the manner in which Lafayette serves our needs. We love that when we call we always get to speak with someone who is experienced and prepared to help us in any way they can. We look forward to the growth in our relationship with Lafayette as our business grows.
As a small business owner there is one factor that is probably most valuable after money and that’s time. Lafayette understands this and approaches my concerns in a great timely fashion. The service to its members and their time I feel is well considered in the way they conduct business. This is a great factor in our continuing relationship with them as together we create more opportunity for future growth.
We would recommend Lafayette because of the customer service and professionalism. It doesn't matter what the issue or question is we can always find someone to assist us. If they cannot immediately come up with a solution they will take their time and find the right solution for us.
Lafayette has taken the stress out of managing our business through their cash management resource. They have a great suite of products and services that can be completely customized based on a client’s needs. As a long time member I highly recommend them!
In 2013 I started my design and public art business. At that time my personal and business finances were intermixed. With its business checking, business credit card and business line of credit LFCU helped me to track my business expenses clearly, gave me a line of credit as well as a credit card for in store and online purchases of materials and services. Although this is a Credit Union the Business Banking department there has been extremely helpful with advice, products and services to make my business a success. A big THANK YOU to Lafayette Federal Credit Union's Business Banking.
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