See what our members have to say about their experience at Lafayette Federal.
Without YOU, we would not have OUR great story.
Since our founding in 1935, we have had the pleasure to serve our favorite communities and form countless life-long relationships with members around the world. Here are just a few of their personal and business success stories:
Personal Banking Member Testimonials
LFCU has supported me and my family.
I joined LFCU when I was 16 years old as a dependent of a USAID foreign service officer. I opened my first savings account with money earned from part-time jobs. Since then there have been a lot of firsts with Lafayette including my first checking account, car loan and mortgage application. In a relationship that has spanned almost 4 decades, the country and the world, LFCU has supported me and my family with all of our financial needs. Thanks LFCU, I think I’ll be staying for life!Joanne M.Member for over 40 Years
My boyfriend started this account back in the 70s! Here we are married 45 years and we still depend on LFCU. Bought the engagement ring, paid for the babies, got the mortgage, enjoying for retirement trips. Thanks LFCU.Sarah B.
LFCU has been a lifesaver.
LFCU has been a lifesaver. I originally had a mortgage on my home with Merrill Lynch (ML). Although ML gave me a mortgage, they not only reserved the right to foreclose on the loan if I defaulted, but they also took an additional security interest on my actual ML account! This means that ML could have foreclosed and/or liquidated my brokerage account with them. After a few years, I had enough and moved over to LFCU. The transition was painless, worry-free and there was no double-dealing! I’ve been a loyal member since 1988, and plan to be one forever. The LFCU folks are always friendly, helpful and courteous. Thanks a million!Rumu S.
Member of Lafayette Federal for 30 years.
First of all CONGRATULATIONS to you Lafayette Federal Credit Union! I have been a member of Lafayette Federal Credit Union for approximately 30 years. I have never received anything but professional and sincere service over the years. No matter what my issue was, Lafayette was always just a phone call or step away. Purchased my daughter’s first car as a gift for graduation, with a loan through LFCU. Also, a second loan for down payment on my condominium. I tell all my friends and family: stop, look, listen, and run to Lafayette, you will be glad you did! Thank you Lafayette for being an important part of my financial life!Linda W.Member for 30 Years
The staff was responsive and friendly.
I moved to Washington, DC in 1994 to take a position with the Peace Corps. I was so fortunate to learn that Peace Corps staff were eligible to become members of LFCU. After a few years in Washington I was ready to purchase a condo in Arlington and approached LFCU about obtaining a mortgage. My previous experiences with mortgages from a bank had been slow and difficult to understand with high interest rates. With LFCU I was so pleasantly surprised the process was much easier, the staff was much more responsive and friendly and, most importantly, the fixed rate mortgage rate was so much lower than I could have received from a bank.William E.
LFCU has seen me through overseas assignments.
I’ve been a member of LFCU since I joined USAID in 1987 and I plan to remain a member until I die. LFCU has seen me through overseas assignments when we still did business by cable until the present electronic age. They financed my first car and all three subsequent cars, including one I bought last month. LFCU has seen me through accidents, in both West Africa and the US, lost storage, home B&Es in Budapest (twice), and many other fiascos, and have always been there to give advice and help. My mother became a member and LFCU staff were very helpful when it came time to settle her estate. Always kind and going the extra mile.Mary O.
Effectively provides for our financial services needs.
I joined LFCU in 1976, upon coming to USAID, and was fortunate to win the top door prize in the first annual meeting I attended, in 1977. Since draft accounts were first offered in 1981, I direct deposited my salary check until I retired, and we now have our annuities direct deposited. Our daughter still uses the account we opened for her as a six-year-old for direct deposit of her salary, and we have established savings accounts for our granddaughters to help them develop values of thrift and deferred gratification. We look forward to LFCU continuing to effectively provide for our financial services needs throughout our retirement.Kenneth M.
Keep up the great and friendly service!
I joined USAID (then AID) in 1963 and in 1964 became a Lafayette member. Lafayette financed our first new car and was our stateside account when we were in India. Later, our savings account with Lafayette provided the down payment on a house, and now our certs and checking account are part of our retirement. Keep up the great and friendly service!Daniel S.
One of the best financial decisions I have ever made.
I joined Lafayette Federal Credit Union at a time when I needed them the most. It was smack during the last recession and the Occupy Movement. I had been laid off my position at a nonprofit where I was doing what I love. I was out of work and still wanted to make a difference even though my finances were tight and life was precarious. I decided to divest from two major banks. I closed my accounts and opened new accounts at Lafayette Federal Credit Union. It was one of the best financial decisions I have ever made. Even though I relocated to NYC I still bank with Lafayette.Nicole C.
My trusted credit union for the last 34 years.
Lafayette Federal has been my trusted credit union for the last 34 years, providing for me while I served both overseas and here in the United States! You have helped me to plan for the future, finance mortgages, fund my business start-up, and save for retirement. Thanks for being my bedrock as I now look forward to enjoying this next phase of my life!Brian R.
I’ve recommended LFCU to several friends.
I’ve been a happy customer of Lafayette Federal Credit Union for 12 years. I had been banking at [Big Bank] for years, but during the 2008 financial crisis I realized the enormity of their corruption and disregard for their customers. I decided to take my banking business somewhere that I could trust. I was grateful to find LFCU and appreciate the fact that they are a local financial institution that invests in our community. My banking experience with LFCU has been very positive from customer service to my automobile loan to online banking. Because of this I’ve recommended LFCU to several friends and my brother who are now customers!Cynthia M.Member for 12 Years
Treated professionally, with courtesy, and with a smile.
I have been a member for over 24 years at the SBA Financial Service Center at 409 3rd Street SW. Over the years and staff changes, all of whom I’ve gotten to know and some I have seen since they left the SBA branch, despite the staff changes there is one thing that remains constant – great customer service. There has never been a time when I was not treated professionally, with courtesy, and with a smile. I’ve also had the occasion to call the main office and have always received the same level of professionalism and courtesy that I receive at the branch. Keep up the good work!Warren B.Member for 24 Years
I commend the leadership and the staff of LFCU.
As you celebrate your 85 year anniversary, I commend the leadership and the staff of LFCU, particularly those I’ve worked closely with since I became member in 2001. I still remember the face of the young lady called Abbey who welcomed me in her office in DC. The best customer service I received that day continues to date with others, Ms. Dawn, Ms. Denise, and Jermaine for the loan to buy my condo. I cannot remember all the names. I live and work overseas but any time I reach out to LFCU, there’s always a cheerful professional voice that welcomes me and my issues have always been resolved in timely. CONGRATULATIONS & HAPPY 85th BIRTHDAY!Codjo D.Member for 22 Years
The staff knows me by name.
It’s not about me but it’s about you (Lafayette Federal Credit Union Staff)! The warm smiles and the great customer service. Even when I am having a rough day and I go to make my deposits as I am greeted upon my arrival the staff knows me by name and always check to see how my day is going. I really appreciate the excellent customer service you really know how to turn my day around. Always going the extra mile to assist me with any issue or concern I may have. Thanks for making it about me at the end of my visit!Avis B.
High standard of respect, familiarity, and knowledge.
Congratulations LFCU on turning 85!! My parents first set me up with a savings account the day I turned 10. Ever since, I have been honored to be a member of LFCU as such a family-oriented bank. All the employees in the branch know me, my mother, and my father! They even remember the University I attend and ask me how my major classes are going. Going to LFCU certainly feels like home and it is impossible for any other financial institution to deliver such a high standard of respect, familiarity, and knowledge. Even when I’m 500 miles away from home, I can count on LFCU to be there for me — financially and personally.Maria S.
The professional staff is always there when I need them.
I began my career at SBA on my 21st birthday in 1979. Lucky for all of us at 1441 L St., LFCU was right in our building. I opened my accounts with them and have been a loyal customer throughout my 36 year SBA career and now as a “retiree” living in Florida. LFCU makes it easy to continue my relationship with them from afar and the professional staff is always there when I need them. Thank you and congratulations to LFCU!Catherine H.Member for 36 Years
Financial services knowledge and expertise.
The entire LFCU staff are personable, professional, and exceeds outstanding customer service. For over twenty years, I have been a member and accustom to the professional teams’ product and financial services knowledge and expertise. I appreciate the teams’ attention to detail, great communication skills, and a pleasant disposition. I am impressed with the level of services I receive regarding savings account, mortgage re-financing, investments in Share Certificates, to name a few. Overall, on a scale of 1 to 10, I rate LFCU 10. Thank you for your outstanding service.Edith B.
Very happy with the customer service, even when I was across the country.
My Lafayette story started in 1994 when I first joined. I did not know what a credit union was about, but my company offered it as a benefit for my direct deposit paycheck. This allowed me to get my money a few days early. Over the years I have had mortgages, car loans, and been able to volunteer to improve the credit union. I have always been very happy with the customer service, even when I was across the country with no access to a branch.Richard B.Member for 29 Years
Personalized customer service is bar none.
I have been banking with LFCU since the early 1990s. I’ve had two (2) mortgages with them, as well as, two (2) personal loans, and a credit card. Their interest rates are lower than most banks, if not all, and the personalized customer service is bar none. During Covid, I needed a cashier’s check: the online scheduling was simple and quick and the day of my appointment, there were three (3) staff members that were ready to help me with my needs, prior to my scheduled time. The branch was clean, sanitized, and I felt safe and comfortable. Keep up the great work!Doreen C.
I am a credit union member for life!
I may be one of the longest active members of LFCU (54 years). I retired from USAID in 1998. That was my first job after leaving the US Army in 1966. Like most young recently married couples, we needed to establish credit. As many may know the Credit Union was in the old State Department during my early years with USAID. Doing business with the LFCU was just like a big family. Just great!!! I would walk in and they knew me by name and account number. I now live in NC and still bank with them. Over the years I have financed several homes and cars. As I write this story, I have a car loan with LFCU today. I am a credit union member for life!Glenn C.
Long-time member that loves the great service.
I have been a member with LFCU for over 3 decades and the family service has never diminished. I go back to Patrick, Abbey, and Jack Welty who were there from the beginning setting the community banking standards. I vividly remember they were always there for the customer. No question was too small and they always answered your phone call. Working with Jermaine and Alieu has been nothing short of outstanding. To that end, I am clear that they continue to maintain the standards and level of customer service that the above-mentioned LFCU luminaries committed to over three decades ago. With mortgage rates so competitive, I did have a competing offer on a 30-year fix mortgage, but chose to stay with the LFCU family because of the great customer service.Alonzo F. Member for over 30 Years
Business Banking Member Testimonials
Lafayette is a perfect match for us!
Lafayette’s values stood out to us from the beginning. We wanted to work with a financial institution that not only rose to the occasion for our business but also one whose community values align with ours. The quality of their business services and financing capabilities have proved to match the quality of those values since we opened our accounts almost ten years ago. Lafayette is a perfect match for us!Remodel USA
Questions are answered with enthusiasm and expertise.
The staff at Lafayette Federal Credit Union are always available for you. They have been with us every step of operating our business and bend over backwards to make sure what’s needed is done. We love that we know who to call and that our questions are answered with enthusiasm and expertise.Mamma Lucia Italian Restaurant
Experienced and prepared to help.
Aside from the wide variety of services to choose from, Lafayette differentiates itself by the level of service it provides. We are a small business in the Washington, DC area but that in no way defines the manner in which Lafayette serves our needs. We love that when we call we always get to speak with someone who is experienced and prepared to help us in any way they can. We look forward to the growth in our relationship with Lafayette as our business grows.Davida’s Kitchen & Tiles
Create more opportunity for future growth.
As a small business owner there is one factor that is probably most valuable after money and that’s time. Lafayette understands this and approaches my concerns in a great timely fashion. The service to its members and their time I feel is well considered in the way they conduct business. This is a great factor in our continuing relationship with them as together we create more opportunity for future growth.D&A Contractors LLC
Customer service and professionalism.
We would recommend Lafayette because of the customer service and professionalism. It doesn’t matter what the issue or question is we can always find someone to assist us. If they cannot immediately come up with a solution they will take their time and find the right solution for us.Earn Contractors, Inc.
Lafayette has taken the stress out of managing our business.
Lafayette has taken the stress out of managing our business through their cash management resource. They have a great suite of products and services that can be completely customized based on a client’s needs. As a long time member I highly recommend them!Bialek’s Music LTD
Helped to make my business a success.
In 2013 I started my design and public art business. At that time my personal and business finances were intermixed. With its business checking, business credit card and business line of credit LFCU helped me to track my business expenses clearly, gave me a line of credit as well as a credit card for in store and online purchases of materials and services. Although this is a Credit Union the Business Banking department there has been extremely helpful with advice, products and services to make my business a success. A big THANK YOU to Lafayette Federal Credit Union’s Business Banking.Charles Bergen Studios LLC
Thanks LFCU for supporting your members in all their endeavors!
Congratulations LFCU for your 85th anniversary! I became a member when I joined USAID and started an enduring partnership with LFCU. I recently established a DC not-for-profit organization called The Civil Rights Museum Tour of America (CRMTOUR) and LFCU allowed me to set up a corporate account for it. CRMTOUR is a bus tour that visits important civil rights museums and sights in DC, Atlanta, Montgomery, Birmingham and Memphis. If I had to establish a commercial banking account for CRMTOUR, the fees and additional expenses would have made it prohibitively expensive. Thanks LFCU for supporting your members in all their endeavors!Rumu S.
Have your own story to share?
Let us know how Lafayette Federal has made an impact on your life! Whether we financed your first car or home—or established your very first savings account—we want to know!