What if I lost my card or think I’ve experienced fraud?
Call the appropriate phone number:
Debit Card Services: 1 (888) 918-7802 or, if outside of the U.S., 1 (636) 722-7111 collect
Credit Card Services: 1 (866) 820-2904 or, if outside of the U.S., 1 (636) 722-7111 collect
During Lafayette Federal business hours, you may also contact us directly at (800) 888-6560 or [email protected] so we can put a hold on your account. If you believe you have misplaced you card, you can put your card on hold via our online banking or mobile app, and give yourself time to locate it before you call in.