What if I lost my card or think I’ve experienced fraud?

Call the appropriate phone number:

• Debit Card Services: 1 (888) 918-7802 or, if outside of the U.S., 1 (636) 722-7111 collect
• Credit Card Services: 1 (866) 820-2904 or, if outside of the U.S., 1 (636) 722-7111 collect

During Lafayette Federal business hours, you may also contact us directly at (800) 888-6560 or cardservices@lfcu.org so we can put a hold on your account. If you believe you have misplaced you card, you can put your card on hold via our online banking or mobile app, and give yourself time to locate it before you call in.