What if Lia does not understand my question?

Try rephrasing the request in a short sentence. Because Lia is a large language model AI, she pulls information from what you tell her. Sometimes, less is more. Prioritize quality over quantity when chatting with Lia. You can always ask for a human and Lia will connect you during our standard business hours: Monday through Friday, 8:30 a.m. – 4:00 p.m. ET.

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