Crystal City Financial Service Center

2231 Crystal Drive Suite R150, Arlington, VA 22202

Hours & Contact

Lobby Hours

Monday to Friday: 8:30 a.m. – 4:00 p.m.

Contact

Phone: (301) 929-7990
Toll Free: +1 (800) 888-6560
Fax: (703) 639-6542

Due to processing delays caused by security restrictions, no mail is accepted at the Crystal City Financial Service Center. Please send all mail to our Corporate Office.

Services

New Accounts: Membership & Deposit

Deposit-Taking ATM

Accessible: Handicap parking, ramps, exchange written notes

Parking Validation

Supports EMV

Certified Financial Counselor Available

New Loans: Approval & Distributions

Surcharge-Free ATM

Accepts Cash Deposit

Team

View our Crystal City team below and schedule a call or meeting to get started.

James Naughton Headshot

James Naughton

Branch Manager

Holiday schedule

Our offices are closed on the following holidays. (ATM, Online Banking and Audio Response service will still be available on these days.) The Call Center is open 24 hours a day, 7 days a week for continued service during branch closure. Simply call: +1 (800) 888-6560 or (301) 929-7990 to speak to a representative.

2023

Monday, January 2 — New Year’s Day Observance

Monday, January 16 — Martin Luther King Jr. Day

Monday, February 20 — Presidents’ Day

Monday, May 29 — Memorial Day

Monday, June 19 — Juneteenth National Independence Day

Tuesday, July 4 — Independence Day

Monday, September 4 — Labor Day

Monday, October 9 — Indigenous Peoples’ Day

Friday, November 10 — Veterans Day Observance

Saturday, November 11 — Veterans Day

Thursday, November 23 — Thanksgiving Day

Friday, November 24 — Thanksgiving Observance

Saturday, November 25 — Thanksgiving Observance

Monday, December 25 — Christmas Day

Monday, January 1 (2024) — New Year’s Day

Get started today.

We’re always happy to hear from you! Schedule an appointment, reach out via phone or email, or open an account online.

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Schedule an appointment
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Get started online
Open an Account

Open an account

Please choose one of the following options:

Questions?

Speak with a local Member Service Representative

Call us: 1 (800) 888-6560

Representatives are available 24/7 to assist you.

NEW: Parking Validation for Crystal City Branch

NEW: Parking Validation for Crystal City Branch

Parking validation now available for parking garage located at 2345 Crystal Drive. Upon entering garage, turn left and park on “G1” level of 2231 Crystal Drive section of garage.

Parking validation now available for parking garage located at 2345 Crystal Drive. Upon entering garage, turn left and park on “G1” level of 2231 Crystal Drive section of garage.