Crystal City Financial Service Center

2231 Crystal Drive Suite R150, Arlington, VA 22202

Hours & Contact

Lobby Hours

Monday to Friday: 8:30 a.m. – 4:00 p.m.


Phone: (301) 929-7990
Toll Free: +1 (800) 888-6560
Fax: (703) 639-6542

Due to processing delays caused by security restrictions, no mail is accepted at the Crystal City Financial Service Center. Please send all mail to our Corporate Office.


New Accounts: Membership & Deposit

Deposit-Taking ATM

Accessible: Handicap parking, ramps, exchange written notes

Parking Validation

Supports EMV

Certified Financial Counselor Available

New Loans: Approval & Distributions

Surcharge-Free ATM

Accepts Cash Deposit


View our Crystal City team below and schedule a call or meeting to get started.

James Naughton Headshot

James Naughton

Branch Manager

Federal Holiday schedule

Our offices are closed on the following holidays. (ATM, Online Banking and Audio Response service will still be available on these days.) The Call Center is open 24 hours a day, 7 days a week for continued service during branch closure. Simply call: +1 (800) 888-6560 or (301) 929-7990 to speak to a representative.


Monday, January 2 — New Year’s Day

Monday, January 16 — Birthday of Martin Luther King, Jr.

Monday, February 20 — Washington’s Birthday

Monday, May 29 — Memorial Day

Monday, June 19 — Juneteenth National Independence Day

Tuesday, July 4 — Independence Day

Monday, September 4 — Labor Day

Monday, October 9 — Columbus Day/Indigenous Peoples Day

Friday, November 10 — Veterans Day

Saturday, November 11 — Veterans Day (LFCU Observed)

Thursday, November 23 — Thanksgiving Day

Friday, November 24 — Friday After Thanksgiving (LFCU Observed)

Saturday, November 25 — Saturday After Thanksgiving (LFCU Observed)

Monday, December 25 — Christmas Day

Monday, January 1 (2024) — New Year’s Day

Get started today.

We’re always happy to hear from you! Schedule an appointment, reach out via phone or email, or open an account online.

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Speak with a local Member Service Representative

Call us: 1 (800) 888-6560

Representatives are available 24/7 to assist you.