Jack Welty Financial Service Center

1300 Pennsylvania Avenue NW Room C. 1-80, Washington, DC 20523

Hours & Contact

Lobby Hours

Tuesday to Thursday: 8:30 a.m. – 4:00 p.m.
Friday to Monday: Closed

View Closures


Phone: (301)-929-7990
Tollfree: 1-800-888-6560
Fax: 1-202-682-0682

Due to processing delays caused by security restrictions, no mail is accepted at the Jack Welty Financial Service Center. Please send all mail to our Corporate Office.


New Accounts: Membership & Deposit

New Loans: Approval & Distributions

Deposit-Taking ATM

Surcharge-Free ATM

Accessible: Handicap parking, ramps, exchange written notes

Supports EMV

Accepts Cash Deposit

Certified Financial Counselor Available


View our Jack Welty team below and schedule a call or meeting to get started.

Krystal Delaney Essim Headshot

Krystal Delaney Essim

Branch Manager

Holiday schedule

Our offices are closed on the following holidays. (ATM, Online Banking and Audio Response service will still be available on these days.) The Call Center is open 24 hours a day, 7 days a week for continued service during branch closure. Simply call: +1 (800) 888-6560 or (301) 929-7990 to speak to a representative.


Monday, January 2 — New Year’s Day Observance

Monday, January 16 — Martin Luther King Jr. Day

Monday, February 20 — Presidents’ Day

Monday, May 29 — Memorial Day

Monday, June 19 — Juneteenth National Independence Day

Tuesday, July 4 — Independence Day

Monday, September 4 — Labor Day

Monday, October 9 — Indigenous Peoples’ Day

Friday, November 10 — Veterans Day Observance

Saturday, November 11 — Veterans Day

Thursday, November 23 — Thanksgiving Day

Friday, November 24 — Thanksgiving Observance

Saturday, November 25 — Thanksgiving Observance

Monday, December 25 — Christmas Day

Monday, January 1 (2024) — New Year’s Day

Get started today.

We’re always happy to hear from you! Schedule an appointment, reach out via phone or email, or open an account online.

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Speak with a local Member Service Representative

Call us: 1 (800) 888-6560

Representatives are available 24/7 to assist you.