Tower Oaks Financial Service Center

2701 Tower Oaks Boulevard, Rockville, MD 20852

Hours & Contact

Lobby Hours

Monday to Friday: 8:30 a.m. – 4:00 p.m.


Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (240) 747-3379


New Accounts: Membership & Deposit

Deposit-Taking ATM

Accessible: Handicap parking, ramps, exchange written notes

Supports EMV

Certified Financial Counselor Available

New Loans: Approval & Distributions

Surcharge-Free ATM

Accepts Cash Deposit


View our Tower Oaks team below and schedule a call or meeting to get started.

Asha Sharma Headshot

Asha Sharma

Branch Manager
Stacie Headshot

Stacie Marsh‑Hunter

Home Equity Loan Officer
Marc Safian Headshot

Marc Safian

Home Equity Account Executive
Norbert Fichtel

Norbert Fichtel

Home Equity Loan Officer
Glen Cook headshot

Glen Cook

Vice President, Home Equity Lending
Henry Molina

Henry Molina

Vice President, Business Development

Cell: (240) 485-9322

Office: (301) 929-7990 ext. 3107

NMLS: #1181161

Schedule a meeting
Ashley R. West

Ashley West

Membership Development Officer
James Pender headshot

James Pender

CFS Financial Advisor

Office: (240) 292-5545
Mobile: (202) 924-0208

read James’s full bio Make an appointment

Holiday schedule

Our offices are closed on the following holidays. (ATM, Online Banking and Audio Response service will still be available on these days.) The Call Center is open 24 hours a day, 7 days a week for continued service during branch closure. Simply call: +1 (800) 888-6560 or (301) 929-7990 to speak to a representative.


Monday, January 2 — New Year’s Day Observance

Monday, January 16 — Martin Luther King Jr. Day

Monday, February 20 — Presidents’ Day

Monday, May 29 — Memorial Day

Monday, June 19 — Juneteenth National Independence Day

Tuesday, July 4 — Independence Day

Monday, September 4 — Labor Day

Monday, October 9 — Indigenous Peoples’ Day

Friday, November 10 — Veterans Day Observance

Saturday, November 11 — Veterans Day

Thursday, November 23 — Thanksgiving Day

Friday, November 24 — Thanksgiving Observance

Saturday, November 25 — Thanksgiving Observance

Monday, December 25 — Christmas Day

Monday, January 1 (2024) — New Year’s Day

Get started today.

We’re always happy to hear from you! Schedule an appointment, reach out via phone or email, or open an account online.

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Speak with a local Member Service Representative

Call us: 1 (800) 888-6560

Representatives are available 24/7 to assist you.