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Serving members worldwide since 1935.

Branch Locations

  • Eight Branches in MD, VA & DC
  • 5500+ Shared Branches Nationwide
  • 189 Self-Service Kiosks Nationwide

Questions? Contact Us!

(301) 929-7990


Our Member Service Representatives are available to help you with your personal or business banking needs.

Please send all mail deposits to our Corporate Office at:

2701 Tower Oaks Boulevard
Rockville, MD 20852


Find a Shared Branch
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If you have an account-related question after business hours, please log into online banking to submit a ticket.

Find a Surcharge-Free ATM

We have eight convenient office locations in the Washington Metropolitan area. Plus, our members can visit any shared branch across the country for basic transactions.

Corporate Office

2701 Tower Oaks Boulevard, Rockville, MD 20852
Phone: (301) 929-7990 | Toll-free: +1 (800) 888-6560
Fax: (301) 984-2505

Jack Welty Financial Service Center

1300 Pennsylvania Avenue, NW
Room C. 1-80
Washington, DC 20523
(No mail accepted*)

Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (202) 682-0682

Hours: (M-F) 8:30 a.m. - 4:00 p.m.

*Due to processing delays caused by security restrictions, no mail is accepted at the Jack Welty Financial Service Center. Please send all mail to the Kensington Branch.

SBA Financial Service Center

409 Third Street, SW, Suite 105
Washington, DC 20024

Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (202) 488-4894

Hours: (M-F) 8:30 a.m. - 4:00 p.m.

Columbia Heights Financial Service Center

1381 Kenyon Street, NW
Washington, DC 20010

Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (202) 518-8138

Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.

Cabin John Financial Service Center

7901 Tuckerman Lane
Potomac, MD 20854

Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (301) 983-4019

Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.

Kensington Financial Service Center

3535 University Boulevard West
Kensington, MD 20895

Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (301) 929-0435

Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.

Falls Church Financial Service Center (Non-Cash Branch)

3141 Fairview Park Drive, Suite 170
Falls Church, VA 22042

Phone: (703) 876-4710
Toll Free: +1 (800) 888-6560
Fax: (703) 876-4715

Hours: (M-F) 8:30 a.m. - 4:00 p.m.

McLean Financial Service Center

6701 Lowell Avenue
McLean, VA 22101

Phone: (703) 639-1816
Toll Free: +1 (800) 888-6560
Fax: (703) 639-1819

Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.

Crystal City Financial Service Center

2231 Crystal Drive, Suite R150
Arlington, VA 22202

Phone: (703) 639-6541
Toll Free: +1 (800) 888-6560
Fax: (703) 778-1029

Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.

Holiday Schedule

Our offices are closed on the following holidays. (ATM, Online Banking and Audio Response service will still be available on these days.) The Call Center is open 24 hours a day, 7 days a week for continued service during branch closure. Simply call: +1 (800) 888-6560 or (301) 929-7990 to speak to a representative.

2018

  • Monday, January 15 — Martin Luther King Jr. Day
  • Monday, February 19 — Presidents' Day
  • Monday, May 28 — Memorial Day
  • Wednesday, July 4 — Independence Day
  • Monday, September 3 — Labor Day
  • Monday, October 8 — Columbus Day
  • Monday, November 12 — Veterans Day (observed)
  • Thursday, November 22 — Thanksgiving Day
  • Friday, November 23 — Day After Thanksgiving
  • Saturday, November 24 — Thanksgiving Weekend
  • Monday, December 24 — Christmas Eve (close at 12:00pm)
  • Tuesday, December 25 — Christmas Day
  • Tuesday, January 1 — New Year's Day
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