Branch Locations
- Eight Branches in MD, VA & DC
- 5,600+ Shared Branches Nationwide
- 189 Self-Service Kiosks Nationwide
Questions? Contact Us!
(301) 929-7990
Our Member Service Representatives are available to help you with your personal or business banking needs.
Please send all mail deposits to our Corporate Office at:
2701 Tower Oaks Boulevard
Rockville, MD 20852
If you have an account-related question after business hours, please log into online banking to submit a ticket.
We have eight convenient office locations in the Washington Metropolitan area. Plus, our members can visit any shared branch across the country for basic transactions.
Corporate Office
2701 Tower Oaks Boulevard, Rockville, MD 20852
Phone: (301) 929-7990 | Toll-free: +1 (800) 888-6560
Fax: (301) 984-2505
Jack Welty Financial Service Center
1300 Pennsylvania Avenue NW
Room C. 1-80
Washington, DC 20523
(No mail accepted*)
Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (202) 682-0682
Hours: (M-F) 8:30 a.m. - 4:00 p.m.
*Due to processing delays caused by security restrictions, no mail is accepted at the Jack Welty Financial Service Center. Please send all mail to our Corporate Office.
SBA Financial Service Center
409 Third Street SW, Suite 105
Washington, DC 20024
Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (202) 488-4894
Hours: (M-F) 8:30 a.m. - 4:00 p.m.
Columbia Heights Financial Service Center
1381 Kenyon Street NW
Washington, DC 20010
Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (202) 518-8138
Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.
Tower Oaks Financial Service Center
2701 Tower Oaks Boulevard
Rockville, MD 20852
Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Hours: (M-F) 8:30 a.m. - 4:00 p.m.
ATM Hours: (M-F) 8:30 a.m. - 4:00 p.m.
Cabin John Financial Service Center
7901 Tuckerman Lane
Potomac, MD 20854
Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (301) 983-4019
Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.
Kensington Financial Service Center
3535 University Boulevard West
Kensington, MD 20895
Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (301) 929-0435
Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.
McLean Financial Service Center
6701 Lowell Avenue
McLean, VA 22101
Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.
Crystal City Financial Service Center
2231 Crystal Drive, Suite R150
Arlington, VA 22202
Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.
Holiday Schedule
Our offices are closed on the following holidays. (ATM, Online Banking and Audio Response service will still be available on these days.) The Call Center is open 24 hours a day, 7 days a week for continued service during branch closure. Simply call: +1 (800) 888-6560 or (301) 929-7990 to speak to a representative.
2019
- Monday, January 21— Martin Luther King Jr. Day
- Monday, February 18 — Presidents' Day
- Monday, May 27 — Memorial Day
- Thursday, July 4 — Independence Day
- Monday, September 2 — Labor Day
- Monday, October 14 — Columbus Day
- Monday, November 11 — Veterans Day
- Thursday, November 28 — Thanksgiving Day
- Friday, November 29 — Day After Thanksgiving
- Saturday, November 30 — Thanksgiving Weekend
- Tuesday, December 24 — Christmas Eve (close at 12:00 p.m.)
- Wednesday, December 25 — Christmas Day
- Tuesday, December 31 — New Year's Eve (close at 2:00 p.m.)
- Wednesday, January 1 (2020) — New Year's Day
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