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Serving members worldwide since 1935.

Branch Locations

  • Eight Branches in MD, VA & DC
  • 5,000+ Shared Branches Nationwide
  • 30,000+ Surcharge-Free ATMs Nationwide

Questions? Contact Us!
(301) 929-7990

Our Member Service Representatives are available to help you with your personal or business banking needs.

Mail Deposits:

2701 Tower Oaks Boulevard
Rockville, MD 20852


If you have an account-related question after business hours, please log into online bankingOpens in New Window to submit a ticket.

Special Update Regarding Branch Hours - Effective June 1, 2022

  • The following branches are open for walk-in business on Saturdays, 9:00 a.m. to 12:00 p.m.: Cabin John, Columbia Heights, and McLean.
  • The following branches are open for walk-in business Monday through Friday, 8:30 a.m. to 4:00 p.m.: Cabin John, Columbia Heights, Crystal City, Kensington, McLean, and Tower Oaks.
  • In-person visits at our Jack Welty and SBA branches remain temporarily suspended.


Schedule a Branch Visit

Members will continue to have the option to make an appointment at all open branches. To request an in-person meeting, please use our branch visit scheduler below. We kindly ask that appointments be made by 3:00 p.m. at least one business day in advance.


We have eight convenient office locations in the Washington Metropolitan area. Plus, our members can visit any shared branch across the country for basic transactions.

Corporate Office

Norman Cohen Financial Service Center
2701 Tower Oaks Boulevard, Rockville, MD 20852
Phone: (301) 929-7990 | Toll-free: +1 (800) 888-6560
Fax: (301) 984-2505

Jack Welty Financial Service Center - Temporarily Closed

1300 Pennsylvania Avenue NW
Room C. 1-80
Washington, DC 20523
(No mail accepted*)

Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (202) 682-0682

Hours: (M-F) 8:30 a.m. - 4:00 p.m.

*Due to processing delays caused by security restrictions, no mail is accepted at the Jack Welty Financial Service Center. Please send all mail to our Corporate Office.

SBA Financial Service Center - Temporarily Closed

409 3rd Street SW, Suite 105
Washington, DC 20024

Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (202) 488-4894

Hours: (M-F) 8:30 a.m. - 4:00 p.m.

Columbia Heights Financial Service Center

1381 Kenyon Street NW
Washington, DC 20010

Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (202) 518-8138

Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.

Tower Oaks Financial Service Center

2701 Tower Oaks Boulevard
Rockville, MD 20852

Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (240) 747-3379

Hours: (M-F) 8:30 a.m. - 4:00 p.m.
ATM Hours: (M-F) 8:30 a.m. - 4:00 p.m.

Cabin John Financial Service Center

7741 Tuckerman Lane
Potomac, MD 20854

Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (301) 983-4019

Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.

Kensington Financial Service Center

3535 University Boulevard West
Kensington, MD 20895

Phone: (301) 929-7990
Toll-free: +1 (800) 888-6560
Fax: (301) 929-0435

Hours: (M-F) 8:30 a.m. - 4:00 p.m.

McLean Financial Service Center

6701 Lowell Avenue
McLean, VA 22101

Phone: (301) 929-7990
Toll Free: +1 (800) 888-6560
Fax: (703) 639-1819

Hours: (M-F) 8:30 a.m. - 4:00 p.m.
(Saturday) 9:00 a.m. - 12:00 p.m.

Crystal City Financial Service Center

2231 Crystal Drive, Suite R150
Arlington, VA 22202

Phone: (301) 929-7990
Toll Free: +1 (800) 888-6560
Fax: (703) 639-6542

Hours: (M-F) 8:30 a.m. - 4:00 p.m.


Holiday Schedule

Our offices are closed on the following holidays. (ATM, Online Banking and Audio Response service will still be available on these days.) The Call Center is open 24 hours a day, 7 days a week for continued service during branch closure. Simply call: +1 (800) 888-6560 or (301) 929-7990 to speak to a representative.

2022

  • Saturday, January 1 — New Year's Day
  • Monday, January 17 — Martin Luther King Jr. Day
  • Monday, February 21 — Presidents' Day
  • Friday, February 25 (close at 2:00 pm ET) — LFCU System Conversion
  • Monday, February 28 — LFCU System Conversion
  • Monday, May 30 — Memorial Day
  • Monday, June 20 — Juneteenth National Independence Day
  • Monday, July 4 — Independence Day
  • Monday, September 5 — Labor Day
  • Monday, October 10 — Indigenous Peoples' Day
  • Friday, November 11 — Veterans Day
  • Thursday, November 24 — Thanksgiving Day
  • Friday, November 25 — Day After Thanksgiving
  • Monday, December 26 — Christmas Day Observance
  • Monday, January 2 (2023) — New Year's Day Observance
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